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adidas is known the world over for quality, innovative sports shoes and apparel. Sports covered by adidas include running, soccer, basketball, tennis, and golf. Aside from shoes, they make shirts, jerseys, socks, and related items. Collaborations with athletes have produced footwear with solid performance on court or in the field. adidas has always sought to create better gear and not just the same old thing. In 1936, the founders improved on the existing spiked running shoes and persuaded track star Jesse Owens to wear them in the Olympic Games. Owens went on to win four gold medals. A decade ago, adidas released the first shoe with a microprocessor to adjust the level of cushioning. And they offer customization — you get to choose the silhouette and color of your shoe. These are examples of how adidas never rests on its laurels but strives to do even better all the time.
Gear up with adidas
adidas is organized into tabs for men, women, kids, sports, brands. There’s also a separate tab for customizing merchandise. Under each category, items are further sorted into shoes, clothing, accessories, and sport. You can refine your search by size, price, and so on using the search options on the left. Click on the item that interests you, and the product page will show the item from different angles. A detailed description includes materials and special features. Select a color and size. The reviews and size chart can help you get the right fit. Once you’ve added the goods to your bag, you can view the shipping cost and stock availability. Make sure you enter any promo codes before checking out.
How to Save at adidas Canada
Want to maximize your budget? No problem, visit the Outlet page for great deals. To see items sorted into men, women, or kids, go to the appropriate tab and click on the outlet link on the bottom left. For more deals, sign up for the member purchase program.
Students enjoy discounts, provided they have a valid Canadian student email address. adidas also offers price matching: If an item is marked down within 14 days from the time you bought it, they will give you a one-time price adjustment. Contact customer service to initiate a price match request within 14 days. adidas offers free shipping for a minimum order and free returns on their return label.
Connect with adidas
adidas provides several ways to get in touch. Chat with their live agent from 9 am to 4:30 pm Monday to Friday. You can also email [email protected] or call 1-855-823-4327 toll-free. Many concerns are addressed on the help page, so pay it a visit too. Join adidas on Twitter, Instagram, and Facebook for the latest styles and sports news.
Products are shipped 1 to 2 business days after receipt of your order confirmation. Delivery times and costs depend on the shipping destination and delivery option. Standard delivery takes several business days longer than express delivery. Customized products are delivered separately and may take several weeks. Holidays and promotional periods may impact the delivery date.
Around 24 hours after you receive shipment confirmation, you can start tracking your order. Tracking is through your adidas account or following instructions in the shipment confirmation. Please note that adidas may cancel orders to remote areas owing to logistical difficulties. Customers are notified in case of cancellation or difficulty processing the order. The company does not deliver to PO boxes.
You can return an item up to 30 days after purchase for a full refund. The item must not have been worn or damaged and must be in the original packaging. Clothing will be accepted if the original label/hangtag has not been removed. Follow the steps for self-serve service for online returns. The refund will be sent directly to your credit card. For exchanges, return the item first and then place a new order. Certain items such as swimwear are considered final sale and are not refunded. Items not bought from adidas.ca are also not refunded.