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Backroad Mapbooks uses Canada Post to ship to all locations in Canada. However, delivery time and fee may vary depending on your address. If you opt for standard shipping, you will have to pay a flat $5 fee. If you are in a hurry, you can always go for express delivery for an extra $15.
Backroad Mapbooks accepts returns for unopened products. If you happen to receive a defective item, you can request a return at [email protected]. Please note that you must contact them within 60 days of the purchase. On the other hand, Mapbooks can only be returned within 20 days of the ship date.
Feel free to reach out to their customer support if you have any questions or feedback. They are reachable at 1-877-520-5670 and [email protected]. Their lines are open on weekdays, 9 am to 5 pm PST. So, let them know if you need assistance. Backroad Mapbooks also posts exciting news and inspiring travel content on their socials, follow them on Facebook, Twitter, and Instagram to see what they are up to.