About Columbia Sportswear
Columbia Sportswear has been making outdoor apparel and products for over 70 years. This global company is passionate about the outdoors and about clothing people who enjoy the outdoors. Columbia Sportswear uses a variety of fabric technology to keep clients warm, dry, cool, and protected even in tough weather. To help protect nature, they use a percentage of recycled raw materials while ensuring high quality and durability. They have won awards for “green” designs as well as customers’ choice awards. The company has also sponsored national teams in the Winter Olympics. Columbia aims to build enduring and iconic products that are tested tough and look good, too.
Conquer The Outdoors With The Right Gear
Enjoy the outdoors with durable, activity-appropriate apparel. For outerwear, you can choose either lightweight rain jackets that let heat escape in dynamic activities or insulated down jackets that are perfect for the trail. Going fishing? Don some quick-drying long-sleeved tees. For colder sports, you can get ski and snowboarding pants as well as winter and hiking boots. Columbia gives you that perfect getup for fishing, trail running, or hunting. The company also sells accessories, including hats, bags, and gloves.
Shopping on Columbia Sportswear’s e-store is easy. Just browse through categories for men, women, and kids, or zero in on the footwear or activity tab. Click on the type of clothing you need and onto the product pages. You can sort products by activity, size, or prize. Another way to filter products is to ask yourself whether you want to stay warm, dry, cool, or protected. On individual product pages, the features and fabric are described, including the suitable sport or weather for the item. Special details such as heat-reflective or moisture-wicking material are also provided. You can check reviews, a size chart, shipping, and returns, while similar items will be shown below. Select your size and color then add to your cart. While viewing your cart, click on the promo code link if applicable before checking out.
How to Save with Columbia
Columbia provides several ways for you to maximize your budget. Visit the sale tab to see all discounted items and get the email list for promo updates. Different items such as outerwear and equipment have different warranties, so check this when you buy. You may be able to have your Columbia gear repaired or replaced later instead of buying anew. Make sure you read reviews and check the size chart so you can avoid wrong orders.
Connect with Columbia Canada
To get in touch with Columbia, call (800) 622-6953. Customer service is available Monday to Friday 4 am – 9 pm PST, and Saturday to Sunday 5 am – 8 pm PST. The schedule may vary during holidays, so check the site for announcements. You can also fill out their contact form. On that same page, you might want to visit the FAQs and other quick links which might address your concerns. Follow them on Twitter, Facebook, YouTube, Google Plus, Pinterest, and Instagram for the latest gear and promos.
Columbia offers flat-rate shipping with standard and express options. Standard shipping takes 2 business days in Ontario and Quebec and 4–10 business days in the rest of Canada. Express shipping takes a business day in Ontario, Quebec, and most centers, and 3–4 business days for the rest of Canada. To check order status, visit the order status page or click on the tracking number on your shipping confirmation email. You can also contact customer service.
If you need to return an item, you can send it back within 60 days of placing your order. Send it to the address listed on the customer service page, and make sure you include the return label that came with it. Note that returns are not prepaid and you will be responsible for return shipping, unless the return is due to a warranty concern. Returned apparel and footwear must be unused with tags and the original box. To exchange your item, place a new order and return the previous one. Columbia will then process your credit once the package is received. You’ll get an email when your return has been processed, usually around 2 business days.