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Crocs is known worldwide for the comfort and vibrant look of its casual footwear. Its colourful classic clogs are some of the most comfortable and recognizable around. Since 2002, they have sold over 300 million pairs of them. But it’s not all about clogs. Crocs also offers boots, wedges, sneakers, and flip-flops, for starters. Hesitant about bold hues? Neutral colours such as black and navy are available, as well as elegant prints. The variety of styles means you can wear Crocs to work or to the beach, with a dress or jeans. The secret to Crocs’ comfort is Croslite, a patented foam resin that conforms to the feet. The shoes are lightweight and cushioned, enabling wearers to stay on their toes for hours. Started in the US in 2002, Crocs shoes are now sold in more than 90 countries.
Pamper Your Feet and Express Yourself
We all want shoes that combine comfort, style, and durability. Crocs does just that with its resin base and funky or classy design, depending on shoe type. To find the perfect shoes, click on the category tabs atop the home page, such as for women, men, girls, or boys. The work tab consolidates Crocs @ Work shoes. These are smart, slip-resistant, and very comfortable. The shop-by tab sorts items by activity, style, or featured collections. It lets you zoom in, for instance, on footwear for camping or for water activities.
You can also use the Shoefinder, a convenient filter that focuses your search. First you choose the gender. The available sizes on all footwear will appear—just choose from the options. Narrow down further by selecting a colour in that size. Finally, click on the style you’re looking for. Now you have only the products that meet all the selected filters. Browse away for the perfect pair of shoes.
To see details about a product, click on its image. The product detail page shows the item from different angles. A product description explains the item’s special features and where you can use it. Take advantage of reviews and the size chart to help you find your fit. After adding the item to your cart, view your cart for stock availability and shipping cost. Enter any coupon code before checking out.
How To Save With Crocs
Crocs has made it easy to find good deals on their web store. Promos are announced on the web page. The sale tab features all discounted items, which you can sort by price, final sale, and so on. You can also sort products by price under a main category such as women or men. Sign up for an account and the email list to get the latest promo news and a discount on your first purchase.
What’s more, Crocs offers price adjustments—if the price of the item you bought drops within 14 days, they will honour the new price at your request. This is applicable only to items bought online and to price changes online. You will receive a refund to your original form of payment. Note that final sale items are not covered by this price adjustment. Be aware also of the warranty, which allows you to have a defective product refunded or exchanged in 90 days. Last but not least, enjoy free shipping for a minimum order amount.
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A flat rate applies to shipping anywhere in Canada. For a minimum order, you can avail yourself of free shipping. Orders ship from Ontario and delivery usually takes 7–14 business days. Customer service will email tracking information within 48 business hours of placing your order. To check your parcel’s progress, log into your account or use the order status link near the bottom of the homepage.
Crocs will let you return unworn items within 45 days for a full refund, provided you still have the original receipt. Otherwise, it can only be exchanged for a product of similar purchase value. The refund will be made to the credit card you used for the purchase. They will offer store credit or exchange for unworn items with a gift receipt. If the issue is quality or damage during shipping, you can return an item for a refund or exchange within 90 days. Any Crocs product bought at a discount will be exchanged or replaced at the purchase value. Free items are not eligible for a refund or store credit but can be exchanged. Final sale items, however, cannot be returned or exchanged. For online returns, you may either use their prepaid return label and packing slip or pay for the shipping carrier of your choice.
Please visit the Crocs FAQ page, chat with a support agent on their website, or call 1-866-952-7627 for immediate assistance. Their customer service team is available 24/7 from Tuesday to Thursday. On Mondays and Fridays, they respond from 9 am to 5 pm ET. Connect with Crocs on social media by following their Facebook, Twitter, Instagram, and YouTube accounts.