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Runner has a Rewards Program where you can earn points for each order you make.
Runner charges a fixed delivery fee on all orders. Delivery may take anywhere between 1-2 hours depending on your exact location and traffic conditions. Once you place an order, you will be able to track its status every step of the way. Please note that you will be asked to present ID upon delivery. Orders can only be delivered to residences and hotels, and cannot be delivered to business addresses, parking lots, and other public places.
If for any reason you are not completely satisfied with your Runner experience, feel free to contact their customer service team so they can try to make things right.
Do you have any questions or concerns about your Runner order? Please call 647-360-8262 or chat with a support agent on their website from 11 am to 9 pm. You can also email your inquiries to their customer service team. For additional news and updates from the Runner team, follow them on Instagram and Facebook.