When you order from Horizon Fitness Canada, the shipping company will contact you to schedule the delivery beforehand. Take note that orders are delivered from 9 am to 5 pm Monday to Friday. Shipping time and fees may vary depending on the product and your location, but within 50 km of major metros, it will come for free and within 1-7 days.
You must contact a return specialist at 1-888-878-9011 or fill out this form within 30 days. All returns must be new, in working condition, and original packaging. Horizon Fitness Canada will review your request, and they will send the refund once they receive the item. You can also read their policies for more information.