Murad Canada offers 2 shipping methods, standard and expedited. If you do not mind waiting 7-10 working days, you can go for their standard ground shipping. If you are in a hurry, you can upgrade to expedited delivery and get your products in only 2-3 days after shipping. Please note that shipping fees will vary based on the total weight of your order.
Murad Canada accepts most returns for unused and unopened items. If you received a wrong or defective product, you could request a return within 30 days of the delivery date. Please fill up this online return form to initiate the process. Once you have shipped your return, you will receive a full refund within 4 weeks.
Do you have any questions about your order? Murad Canada will be happy to help. If you can’t find answers on their FAQs, please contact a customer representative at 1-236-259-1720 or [email protected]. Their lines are open from Monday to Friday, 9 am to 5 pm, so don’t hesitate to get in touch. If you want to see more of Murad’s beauty content, you can follow them on Facebook, Twitter, and Instagram.