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Olight Canada will ship your products using a third site shipping company. Upon shipping, you will get a tracking number from the courier. Don’t hesitate to use it to get updates about your parcel’s location. If your package does not arrive on time, please get in touch with the shipping company. You can also contact Olight, and they will do their best to help.
If you purchased your goods from another retailer, you must contact them to make a return. Olight Canada only accepts return requests for goods you have bought directly from them. You can start your request by contacting [email protected] and providing proof of purchase. Please note that your items must be in their original condition and should be returned within 28 days.
Do you have questions about your order? Please take a look at their FAQs and get answers to common questions. If you have other questions regarding your product, don’t hesitate to contact a customer representative through live chat, [email protected], or by filling up their online contact form. Olight Canada is available on Facebook, Twitter, and YouTube. Give them a follow if you want to see their latest releases and announcements.