$20 off Replacement Part and Accessory Orders of $150+ and Free Shipping with Parts Orders $50+
Troy-Bilt aims to process and deliver your orders as fast as possible. Their standard shipping will arrive at your doorstep within 3-7 days. If you feel restless about the order, don’t hesitate to use their order tracker. You can also snag free shipping if you order a total of $50. If your order does not meet the threshold, you will pay a minimal fee of $11.99. You can check their shipping page to learn more.
If you receive a defective product, you can request a return or exchange within 30 days. You can start by contacting customer support and providing the order number, receipt, and reason for return.
Troy-Bilt would love to answer your questions. Customers can refer to their FAQs for general queries or call them at 1-800-668-1238, available from Monday to Friday 8 am to 5 pm EST. They also have a live chat feature on their homepage for easier access. Follow Troy-Bilt on Facebook, Twitter, and Instagram for more tips and funny content.