- Be among the first to learn about Vision Pros Canada’s hottest deals and newest products by signing up for their free email newsletter.
- Vision Pros Canada makes it easy to order prescription eyewear online. Simply choose the glasses or contact lenses you want, enter your prescription, and complete your order. If you have vision insurance, you may also be able to file a claim on your Vision Pros Canada order.
- At Vision Pros Canada, every purchase you make helps someone in need. Every time you shop, 5% of your order gets donated to Eyes for the World. You can even choose how your donation gets used, whether it’s for prescription glasses, glaucoma medication, cataract surgery, or water filters. Visit the Giving Back section on Vision Pros Canada’s website to learn more.
- If you need help choosing the right frames for your face, you can check out Vision Pros Canada’s helpful frame guide.
- Vision Pros Canada is an authorized retailer, carrying eyewear and contact lenses from some of the world’s most trusted brands. Brands they carry include Acuvue, Freshlook, Carolina Herrera, Kate Spade, Ultra, Biomedics, and more.
Contact lens orders are usually processed within 1-5 business days, while eyewear orders are usually processed within 2-9 business days. Once your order is processed, it will take around 3-6 business days for your order to arrive. If you would like to speed up the delivery of your order, you can upgrade to express shipping for an additional fee. All orders are shipped via Canada Post.
For contact lenses, Vision Pros Canada has a 365-day return policy. Contact lenses may only be returned if they are unopened, unused, undamaged, and unexpired. Eyeglasses and sunglasses may be returned within 30 days for a refund or 100 days for a replacement. To initiate a return, contact Vision Pros Canada’s customer service team.
If you have any questions about your Vision Pros Canada order, you can reach their customer service team by calling 1-888-404-7317. Their lines are open from Monday to Friday, 9:00 am to 12:00 am EST. You can also contact them via email. Follow Vision Pros on Facebook, Twitter, and Instagram for more updates.