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Well.ca is a fast-growing Canadian wellness online retailer. It carries over 40, 000 products and has Canada’s largest selection of natural brands. Well.ca offers a convenient shopping experience, as their site makes it easy to find and buy the products you need. Plus, their friendly customer care team is always ready to help. Well.ca has even gained awards and recognition for its quality service. It received the Champion Award in the Canada Post E-Commerce Innovation Award in 2016. It is also included as one of the top brands in Forresters Customer Experience Index in the same year. Well.ca also adheres to and supports the Accessibility for Ontarians with Disability Act (AODA).
More than Health and Wellness
Well.ca aims to provide products for your health and wellness. From medicine to beauty products, supplements to personal care, Well.ca has what you need. Their selections also include baby gear, fitness equipment, home accessories, and necessities. Find products from Abeego, Flow Water, Camino, Elvado, and more. Whether you’re looking for make-up, baby food, medicine, or cleaning products, Well.ca is sure to have it. Aside from your favorite brands, Well.ca carries green and natural products as well.
Easy Shopping at Well.ca
Finding what you need at Well.ca is simple. You can choose from any of the drop-down menus on the site’s top bar. From there, choose a category to get to the page that has the items you are looking for. You can also browse products by typing words in the search bar. You may also sort items by price, name, popularity, ranking, date added, and brand. Then, narrow down your search by clicking on the respective checkbox for the type of product (natural, organic, gluten-free, etc.) you are looking for.
How to Get the Best Deals at Well.ca
Be sure to create an account at Well.ca before placing an order. An account makes it easier for you to keep track of all your orders, including previous ones. To get updates on sales and special promos, subscribe to their e-newsletter. Coupons are also sent via email, so having an account and email subscription helps. Visit their blog to get tips and learn more about their products. Knowing the right product for you prevents you from buying products that are not suitable for you.
Well.ca offers a variety of boxes that can be delivered to your doorstep or sent as a gift. These boxes contain a bundle of curated products that come highly recommended, including beauty products, baby items, and treat/snack boxes. Product bundles are also available. Well.ca also offers free shipping upon reaching a specified total purchase amount.
Join Well.ca’s Rewards Program to earn points each time you shop!
Well.ca has an estimated delivery time calculator so you can compute how long your order will take before it arrives. Order processing takes 1 to 3 business days before they are shipped. Economy shipping takes about 1 to 3 business days. For remote or difficult-to-serve locations, delivery may take longer. Express shipping is not available to remote and difficult to serve areas. Free shipping is offered upon reaching a specified total amount purchase. Same with express shipping, this offer is unavailable to remote and difficult-to-serve areas. Well.ca ships within Canada and to the US. For more information regarding shipping, visit the FAQ and shipping pages.
Well.ca accepts the return of items within 60 days after purchase date. Note that items must be unopened to be viable for return. Opened and used items will not be accepted. Items that have been altered or modified will not be accepted as well. Clearance items also fall under this category, as well as merchandise marked as non-returnable on the product detail page. Before returning an item, send a return request to [email protected], and a customer care representative will then contact you regarding the next steps. For more information on returns, visit the FAQ and returns pages.
For comments, questions, or suggestions, you may contact their Customer Care Team at 1-866-640-3800. They are available Monday through Friday from 9 am to 5 pm EST, Saturday from 9 am to 4 pm EST, and Sunday from 10 am to 5 pm EST. Feel free to send your concerns via email to [email protected]. Follow Well.ca on Facebook, Twitter, Pinterest, Instagram, and YouTube. Visit their blog for tips and info on their products.